So, we landed in Yet another metropolis, stayed the night time there, after which you can flew in Yet another Aircraft. We had been all set to go, and after that they instructed us we couldn’t go any where as a consequence of “Mechanical Problems.
The whole crew employees was nice , but this man went beyond the jobs anticipations and should be praised and identified. I’m also delighted we get a snack once again.
Obtain your CEO’s to examine repeat small business after which they will understand why They're constantly not producing the bottom line. I am able to honestly mention that I’m under no circumstances scheduling together with your airline once more. many thanks, Sincerely
When I acquired towards the complimentary hotel that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights that were accessible on USAIR. She informed me there have been no open up seats on any with the early USAIR flights. I had been on the web and could see that there have been available flights. I basically booked a flight to establish it to her.
I wished to have a instant to call out the amazing consumer service Connie Sanders in your Dallas Place of work gave my spouse and I in a very stress filled circumstance. Connie went over and beyond to be sure we had been taken care of and her volume of notice to repairing our issues filled working day was remarkable, she one handedly restored my faith as part of your Business and she deserves congratulations with the function that she does.
.Stephanie,a supervisor was incredibly impolite and another agent informed me ifI needed to go t oMonterey earlier I ought to take a taxi.the agent didn't gave me the seats that Distinctive assistant had specified me as a consequence of my disability Ifound soon after my 3rd attempt Darlene
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I was making an attempt to buy ticket for 15 yr outdated son and couldn’t use website for he was regarded as minimal. I identified as buyer service and she or he assisted me with airline acquire. I particularly questioned if I required to terminate if I could in just 24hours. This attendant stated Sure. I found out four several hours afterwards The rationale son would need to fly was cancelled. I termed back again to terminate the flight the attendant explained to me I couldn’t terminate flight and it was a nonrefundable ticket. I explained to her situation as said earlier mentioned she stated she couldn’t do something. I requested for a supervisor, I bought a single and defined the problem, she reported I couldn’t cancel it and acquire my a refund she was incredibly impolite and hung up on me. I termed again to talk to for an additional supervisor and as I had been talking to this supervisor she educated me that the final supervisor stated in her history I refused voucher. What at any time a voucher was I was not even positive. Then second supervisor informed me what she thought. So the flight wasn’t cancelled because she said to attend a pair times in advance of I make my ultimate decision and he or she would wave shifting charge to do so and I shouldn’t have any difficulty.
The last two periods I've flown on American Airways from BWI to MIA my precheck clearance has not demonstrated on my ticket. Once i have spoken to purchaser service I'm dismissed with “It is just a glitch”.
I had a very hard encounter currently seeking to e-book an easy vacation for my wife and i from phx to sfo. Originally your web site mentioned their have been no flights. I changed browsers and received close to the conclude with the scheduling but unfortunately entered my spouse’s gain quantity wrong and the website would not allow me to change it. When i went back again to begin once more it had the exact same Improper amount and wouldn't allow me to continue. I then went to a third browser bought all of the method to the tip and the cost for economy mentor came up $4258.
was in Haiti August seventeenth,went for the airport 11-30am as well as flight was to depart for your US at 1pm and was instructed I'd MISSED MY FLIGHT.But was not made available any essentive to remain for the following day,and was compelled to get Yet another tickert for August 23rd at my expence.I Just about dropped my position as a result of tht,they offered my seat and set me at an envisioned expencies of which I DEMAND For being COMPANCERTATED FOR THE MONEY Misplaced,WAGES Dropped.
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senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve Find Out More que acarrear yo con los gastos no es justo que el vuelo se retraso por visitors aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
We not too long ago, today the 24th, returned from the trip to Cancun/Rivera Maya place and will not know that when are luggage was been given on our departing flight from DFW on March nineteenth, that among our baggage was totally ruined on the inside by a person in terminal D just after it was checked in. Who would be answerable for accomplishing this an American staff or even the TSA? Somebody has stolen a blue sapphire faced observe, and my our personalized, 1979 College or university of Pharmacy ring, which had a large diamond mount in it.